Frequently asked questions
WHAT services do you offer?
Our moving company offers a variety of services, including local and long-distance moves, packing and unpacking services, and storage solutions to meet your needs.
How do I get a quote for my move?
You can get a quote for your move by filling out our online form or calling our office. We will need to know the size of your move, the distance of your move, and any additional services you require to provide an accurate quote.
do you offer packing and unpacking
Yes, we offer packing and unpacking services to make your move as stress-free as possible. Our professional packers will handle your belongings with care and use high-quality packing materials to ensure your items are protected during transport.
how long will my move take?
The length of your move will depend on several factors, including the distance, the size of your move, and the services you require. We will provide you with an estimated timeline for your move during the quoting process.
Is your company licensed and insured?
Yes, we are a licensed and insured moving company. We hold all the necessary licenses and insurance policies required by law to ensure your belongings are protected during transport.
how do you handle fragile or valuable items?
We have extensive experience handling fragile and valuable items, and our team will take extra care to ensure they are packed and transported safely. We also offer specialized packing materials to protect your delicate items during transport.
what type of payment methods do you accept?
We accept payment by cash or cashier’s check. Unfortunately we do not take personal checks unless special circumstances occur.
can you move large items like pianos or pool tables?
Yes, we have experience moving large items. Pianos, yes. Pool Tables, unfortunately, no. We use specialized equipment and techniques to ensure they are transported safely.
do you offer storage solutions?
Yes, we offer storage solutions if you need to store your belongings before, during, or after your move. Our storage units are clean, secure, and climate-controlled to ensure your items are protected.
how do I prepare for move day?
To prepare for moving day, we recommend packing your belongings ahead of time and labeling your boxes clearly. You should also make sure your movers have clear access to your home and that any necessary parking permits or restrictions have been arranged.
what if there are changes to my moving plans?
If there are changes to your moving plans, please let us know as soon as possible so we can adjust our schedule accordingly.
can i get a refund if i cancel my move?
If you cancel your move, we offer a refund based on our cancellation policy. Please refer to our terms and conditions for more information.
what sets your company apart from other moving companies?
Our moving company sets itself apart from others by providing exceptional customer service, using high-quality packing materials and equipment, and delivering your belongings on time and in the same condition as when they were packed.
are there any items you cannot transport?
Yes, there are some items that we cannot transport due to safety or legal reasons. These include hazardous materials, explosives, and firearms. Please let us know if you have any questions about items that cannot be transported.